If you'd like a quick response to any of your questions, please try our FAQ's first.

Purchasing tickets at a Hoyts box office or online:
How do I purchase tickets securely online?
Where do I collect my movie tickets?
When can I collect my tickets?
What do I need to bring with me to pick up my tickets?
How secure is my credit card and personal information?
Can I purchase tickets online to my local Hoyts cinema?
How many tickets can I purchase in one transaction?
What method of payment do you accept online?
Why is a booking fee added to the price of each ticket?
Where can I find ticket prices?
If I don’t collect my tickets or go to the movie will I still get charged?
What age restrictions are placed on Child and Senior tickets?
Why is there an online booking fee?
Where can I redeem my Hoyts vouchers in Queensland?

Hoyts website:
Why does the Hoyts site not work properly on my system?
Why are there no session times on your site for this weekend
How do I display the session times for my preferred cinemas?
Why can't I find the session times for George Street cinemas in Sydney?

Hoyts Movie Club:
What are the benefits of becoming an online Hoyts Movie Club member?
How do I change my details / cancel my newsletter subscription for the online Hoyts Movie Club?

Hoyts cinemas & movies screening at Hoyts:
Why are movies given different ratings?
What is the difference between (M) and (MA)15+?
What does it mean when a movie is advertised as 'No Free Offers / No Discount Offers'?
What does Cinemaxx stand for?
Why does a movie not start at the advertised time?
Why is my local Hoyts not screening a film that I know has been released?
Where can I buy Hoyts Hot Cash or Gift Vouchers?
Do you have special sessions for mothers and their babies?
What is the song used on the Hoyts brand advertisement?

Food & Beverage
What ingredients does the popcorn sold at Hoyts contain?

Corporate:
What is the difference between a Distributor and an Exhibitor?
How can I get a job at Hoyts?
Who can I contact for charity / sponsorship requests?